Data Protection Policy

Privacy Policy — 599 Bat

The security of your personal information is our top priority. This page clearly explains how 599 Bat collects, uses, and protects your data in accordance with our privacy policy.

Last Updated: January 2026

1 Introduction & Applicability

599 Bat One of Bangladesh's most trusted online gaming platforms. We believe respecting your privacy is not just a legal obligation — it is our ethical responsibility. This privacy policy explains how 599 Bat collects, processes, and protects your personal information.

This Policy https://599bat.pro Applies to the website, mobile app, and all related services. By using the site, you agree to this privacy policy.

If you are under 18, do not use our services. We do not collect any personal information from anyone under the age of 18.

This privacy policy is prepared in compliance with the General Data Protection Regulation (GDPR) and international data protection standards. The "Last Updated" date on this page will be changed whenever any updates are made.

2 Data Collection

599 Bat collects only the information that is necessary. We do not collect any excessive or irrelevant data. The list below outlines what information is collected and under what circumstances:

Data Type Reason for Collection Mandatory?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Mobile Number & Email Account Communication & Security Yes
National ID / Passport KYC Verification On Withdrawal
Payment Information (bKash / Nagad) Completing a Transaction Yes
Device & IP Information Security & Fraud Prevention Automatic
Gaming Activity Responsible Gaming Monitoring Automatic

Even without registering, certain non-identifiable information may be collected automatically through cookies and analytics tools when you browse our site. This information is never used to personally identify you.

3 Use of Information

599 Bat uses your information only for the following purposes. We never use your data for anything else without your consent:

  • Account Management: Registration, login, password reset, and profile updates.
  • Transaction Completed: Ensuring deposits, withdrawals, and bonus payments are processed correctly.
  • Customer Service: Providing proper resolution to your complaints or inquiries.
  • Security Assurance: Prevention of fraud, money laundering, and unauthorized access.
  • Responsible Gaming: Identifying unusual gaming patterns to provide timely support.
  • Legal Compliance: Meeting regulatory requirements.
  • Service Improvement: Analyzing user experience to improve the platform.
  • Promotional Communications: Sending offers and updates where consent has been given.

You can unsubscribe from promotional emails or SMS at any time. This will not affect your account or access to our services.

4 Data Sharing Policy

599 Bat never sells your personal information. We are firmly committed to your privacy. However, information may be shared in the following limited circumstances:

  • Payment Processor: To process bKash, Nagad, and Rocket transactions.
  • Identity Verification Services: Licensed verification providers for the KYC process.
  • Legal Obligations: Under a court order or direct instruction from a regulatory authority.
  • Fraud Prevention: To relevant authorities in the investigation of serious financial crimes.

All third parties are contractually bound to meet 599 Bat's privacy policy standards. They may not use your information for their own commercial purposes.

If any third party claims that 599 Bat shared your information with them and that falls outside this policy — that is not true. Please be cautious of such communications.

5 Cookies & Tracking

The 599 Bat website uses cookies to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored on your device.

  • Essential Cookies: To maintain login sessions, language preferences, and security tokens. Disabling these will prevent the site from functioning properly.
  • Performance Cookies: Used to monitor page load times, detect errors, and improve site speed.
  • Analytics Cookies: User volume, popular pages, and traffic analysis.
  • Preference Cookies: To remember your language, theme, and gaming preferences.

You can disable non-essential cookies at any time through your browser settings. However, this may limit certain features on the site.

A cookie consent banner will be shown on your first visit. You can manage your cookie preferences directly from there.

6 Data Retention

599 Bat retains your information only for as long as necessary. The retention period for each type of data is outlined below:

  • Account Information: For the duration the account is active and up to 5 years after closure.
  • Transaction Record: Up to 7 years as required by financial regulatory rules.
  • KYC Documents: Up to 5 years after account closure.
  • Customer Support Contact: Up to 2 years after the issue has been resolved.
  • Analytics Data: In anonymized form for up to 2 years.

Once the designated retention period ends, your data is securely deleted or anonymized. A request to permanently close your account will expedite this process, except for data that must be retained by law.

7 Your Rights

You have clear rights over your personal information. 599 Bat respects these rights and is committed to fulfilling them in a timely manner:

Right to Access

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data unless a legal obligation requires us to retain it.

Right to Restrict Processing

You may request that the use of your information be restricted in certain circumstances.

Right to Data Portability

You may request your data in a portable format.

Right to Object

You may object to the use of your data for marketing or profiling purposes.

To exercise these rights, contact our customer support or [email protected]-. We will respond within 30 days.

8 Security Measures

599 Bat uses industry-standard security technology to protect your information. Our privacy policy is built on both technical and organizational safeguards:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & IDS: Detecting and preventing unauthorized access.
  • Regular Security Audits: Periodic audits conducted by third-party experts.
  • Staff Training: All staff handling data are trained and bound by confidentiality agreements.
  • Data Minimization: Only the minimum necessary data is collected and used.

In the event of a Data Breach, the relevant regulatory authority and affected users will be notified within 72 hours. This is a key part of our privacy policy.

Your payment information (bKash/Nagad number) is stored in fully encrypted form. No staff member or system can view the full number.

9 Third-Party Services

599 Bat's platform uses certain third-party services to enhance your gaming experience. Each of these services has its own privacy policy:

  • Game Providers: International game software companies that operate Live Casino and slots games.
  • Payment Gateway: Mobile banking services such as bKash, Nagad, and Rocket.
  • Analytics Services: Limited anonymous data is used to analyze site usage.
  • Customer Support Tools: The platform responsible for managing live chat.

All third-party service providers are contractually required to comply with 599 Bat's privacy policy standards. They may not use your information for their own marketing or any other purpose.

When you visit third-party websites, their own privacy policies apply. 599 Bat is not responsible for how those sites collect or use your information.

10 Policy Updates

599 Bat may update this privacy policy from time to time. How you are notified will depend on the nature and significance of the changes:

  • Major Changes: A clear notification will be sent to your registered email and displayed on the platform.
  • Minor Changes: The "Last Updated" date on this page will be changed.
  • Effective Date: Changes will take effect no less than 14 days after being published.

Continued use of the platform after changes have been made constitutes your acceptance of the updated policy. If you object to any changes, you have the option to close your account.

Visit this page regularly or keep notifications enabled to stay informed about the latest updates.

What makes 599 Bat's privacy policy different?

We don't just make promises — we back them up with technology and policy

Fully Encrypted Protection

Every data transfer is secured with 256-bit SSL encryption. Hackers and third parties cannot access your information.

KYC information kept strictly confidential

Sensitive documents such as ID cards and passports are stored in an encrypted vault and are never shared without a directive from the regulatory authority.

No Marketing Without Consent

No promotional SMS or emails are sent without your consent. You can unsubscribe at any time.

GDPR Compliant

Our privacy policy is built in compliance with GDPR, the highest international standard for data protection. Your rights are always protected.

Regular Security Audits

Third-party cybersecurity experts regularly audit our systems. Any vulnerabilities identified are addressed immediately.

Transparent Policy in Bengali

Our privacy policy is written in plain language — no complex legal jargon. You can easily understand the full policy.

FAQs

Answers to the most frequently asked questions about our privacy policy

No, 599 Bat never sells your personal data. Our privacy policy explicitly prohibits this. Information is only shared with partners who need it to deliver our services, and only to the extent necessary.

Yes, you can request deletion of your data by exercising your "right to be forgotten." However, certain information required under financial regulatory obligations must be retained for a specified period, in which case only partial deletion may be possible.

Your bKash, Nagad, or Rocket number is stored in encrypted form. No staff member can view the full number. Payment processing is handled directly through the secure gateway of the respective mobile banking service.

Yes, for significant changes, advance notice will be provided via your registered email and platform notifications. You will be given at least 14 days before the new policy takes effect.

Disabling essential cookies will prevent login and certain core features from working. However, turning off analytics and marketing cookies will not affect the site's core functionality.

Trust us to protect your data — play with confidence

Your privacy is fully protected at 599 Bat. Join the platform trusted by millions of Bangladeshi players today.

বাংলা